Contracting & Inventory

Here you can read news and advice for contracting and inventory department that can help you with your day by day job.

Provide your travel agents with online booking B2B

Posted by on August 12, 2014 in Contracting & Inventory, Management & Strategy, Marketing & Sales, Travel software | 3 comments

Provide your travel agents with online booking B2B

  How can you benefit from buying online booking B2B software? What do you and your partners get from it? What functionalities does the software have? If you are wondering about the answers to those questions, read our article. B2B online booking by definition allows partners/travel agents to book items from the system that you, as a tour operator or travel agency, use.   It enables partners to have an overview of all the products and documents as well as to make reservations directly from there. Moreover, a partner can enter customers’ transactions and follow them together...

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How to Manage a Successful Group Excursion

Posted by on May 6, 2014 in Contracting & Inventory, Tips, Travel software | 0 comments

How to Manage a Successful Group Excursion

How many times did you go on an excursion organized by an agency and you were totally dissatisfied with the entire organization? The excursion did not go according to plan, you got the wrong room or you weren’t informed that the departure time for daily activities had changed and so on. I have to admit that it happened to me too, especially while traveling with brand new agencies, but luckily, this does not have to become a rule. In order to avoid the problems that can occur when planning and organizing a group excursion, I will list some advice that can help all tour operators (no matter...

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Most popular blog articles for travel agencies and tour operators

Posted by on April 28, 2014 in Contracting & Inventory, Finances, IT & Integrations, Management & Strategy, Marketing & Sales, Tips, Travel software | 5 comments

Most popular blog articles for travel agencies and tour operators

  We picked some interesting topics and most popular articles from our blog page. Take a look what were most interesting things to read about.           Travel agency most viewed   #No5 How to deal with difficult customers There are several ways of how to deal with difficult customers. Here you can read about the top 10 ways of dealing with difficult tourists. Read more #No4 How to increase sales in a travel company? 8 tips for better sales performance Increasing sale in a travel agency is not an easy job, but there are still different ways to increase sale...

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Create beautiful travel product itineraries that will convert more customers

Posted by on April 10, 2014 in Contracting & Inventory, Marketing & Sales, Tips | 0 comments

Create beautiful travel product itineraries that will convert more customers

More than 12% of visitors have said that the lack of clear and complete product descriptions is the reason why they close the window. Take this advice, start today and make your products the star of your website, as they should be! Name your products and use adjectives Step one is to come up with words that explain in short terms what your travel product is all about. Interesting product names can separate you from others and make you easy to remember, and also to be found on Google! Write multi language descriptions and attributes A lack of text description of the travel product virtually...

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Why to use back office system for Amadeus flight tickets

Posted by on March 7, 2014 in Contracting & Inventory, IT & Integrations, Management & Strategy, Travel software | 1 comment

Why to use back office system for Amadeus flight tickets

If your travel company is selling flight tickets, then using an integrated back office system for Amadeus flight tickets can save you time, centralize all your data and gain added business value such as reports and better controlling mechanism. Here are all the benefits you can gain from using the Amadeus integrated back office system:   Create invoices automatically and save your time Each flight ticket needs to be invoiced so you can save a lot of time by importing flight tickets from Amadeus. Instead of manually adding flight tickets information to an invoice, you can use a back...

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How to deal with difficult customers

Posted by on February 18, 2014 in Contracting & Inventory, Marketing & Sales, Tips | 0 comments

How to deal with difficult customers

  Unsatisfied customers will tell between 9 and 15 people about their experience. About 13% of unsatisfied customers tell more than 20 people. This is the reason why you have to be responsible and deal with all customers when they have something to say. Here are top 10 ways of how to do that.   1. Be patient Imagine it like this – when we plant a garden, there is a certain amount of time that needs to be invested and during that time, we envision the product! So the creative process needs the nourishment of patience. If your thoughts are not positive, negative results can...

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